This month, we are excited to spotlight our August Outstanding Care Professionals. In addition to learning more about each Care Pro, we’re also including the Honor Value that each Care Pro lives out every day, as well as the best word to describe them. We’re incredibly grateful for these Care Pros, as well as their resilience and dedication to the clients they serve. Thank you for sharing your talents with us.
As usual, it was hard to single out just one Outstanding Care Pro from each market. To do this, Client Managers and Care Pro Relationship Managers look at each Care Pro’s record of dependability, consistency and positive visit reports, as well as stories of Care Pros going above and beyond our already high standards. The 14 Care Pros who were ultimately chosen also stand out for living the Honor Values:
- Care Starts with Connection
- Great Solutions Demand Empathy
- When You Grow, We Grow
- Our Differences Propel Us
We’re grateful to work for and alongside these wonderful people.
Arizona Outstanding Care Pros
Phoenix
Stephanie Conci
Great Solutions Demand Empathy
“Teamwork” is the best word to describe Stephanie. She is always a great team player and willing to step up when needed. Stephanie is incredibly reliable and is always looking for different ways to help out. We know we can always count on her.
— Caleb, RA
Tucson
Pamela Powser
Care Starts with Connection
The word “dependable” best describes Pamela. She is an amazing Care Pro who is very dedicated to her work and the clients she serves. Pamela is extremely reliable and punctual. We know she’ll always give her best effort when caring for a client. We appreciate Pamela and her commitment to her job and the aging adults she cares for.
— Gina M., CPRM
California Outstanding Care Pros
Monterey Bay
Liz Martinez
Care Starts with Connection
“Attentive” is how our team describes Liz. She is very focused on the clients she is caring for. If there is something concerning regarding the client’s well-being, she always lets our team know. She is deeply focused on the client’s health, safety and comfort level; she always follows up when something doesn’t seem right. Liz is also very reliable and willing to help when needed. When Liz is caring for a client, we know she will do her best to be attentive to her clients needs.
— Cody, MA
Orange County
Alexis Baltazar
Care Starts with Connection
The word “patient” is the best word to describe Alexis. She has made such a difference in the lives of her clients. She is committed to establishing meaningful relationships with the seniors she’s working with. Her patience and kindness help her to earn the trust of the clients. She is deeply committed to her job and the aging adults she cares for.
— Carrie D., CPRM
Sacramento
Marilyn Lemon
Great Solutions Demand Empathy
“Dedicated” is how our team describes Marilyn. She is a shining example of the type of Care Professional anyone would want for their loved one or even themselves. She is deeply committed to her clients and treats them as one would a dear family member. She is passionate about what she does and is always looking for ways to help when needed. We could not be more appreciative of Marilyn's hard work and dedication. Thank you, Marilyn!
— Emma H., CPRM
San Francisco - South Bay
This Care Pro wishes to remain anonymous
Care Starts with Connection
Our team selected the word “dedicated” to describe this Care Pro. She shows her dedication by being reliable and compassionate. She is committed to her job and the clients she serves. She regularly communicates with our team and the client’s family if anything has changed with their loved one’s needs or condition. This Care Pro provides great care which is reflected in the feedback we receive from clients. They often comment about how attentive she is and her ability to communicate well.
— Kathy K, CPRM
Santa Barbara/Ventura
Maria Angeles Gutierrez
Great Solutions Demand Empathy
Maria is deeply committed to being a Care Professional which is why our team selected “dedicated” as the word to describe her. She consistently receives positive reviews about how hard she works and the level of kindness she shows to a client. We know when Maria is caring for a senior, she is always engaged, professional and empathetic. Clients often request to have Maria back because of her dedication to both the seniors she serves and the caregiving profession.
— Cody, MA
Florida Outstanding Care Pro
South Florida
This Care Pro wishes to remain anonymous
Care Starts with Connection
The one word used to describe this Care Pro is “joy.” One definition of this word is “someone who brings a sense of well-being.” That definition perfectly describes this Care Professional. She has a long list of happy clients. She makes sure all of her clients are cared for in a loving and dignified way. She is always advocating for her clients and crafts her care notes with the intention of bringing peace of mind to the client’s family, while also helping to make them feel connected to their loved one, even if they live far away. She is always sharing joy with everyone she is around, but especially, the seniors she cares for.
— Steven C., Sr. Client Manager
Illinois Outstanding Care Pro
Chicago
Naomi Nieves
Care Starts with Connection
“Devoted” is the word that perfectly describes Naomi. She focuses on building meaningful relationships with her clients. Even when she’s matched with a new client, she’s always able to form a connection with the older adult. Routinely, new clients ask to have her back. She has made such a difference in the lives of her clients and their families. She pours herself into this job and is deeply committed to providing her clients with the best experience while also bringing comfort to their families. Naomi's devotion doesn't end with her clients, it continues with her proactive and professional communication, as well as her relationship with the Honor Care Team.
— Karen N. - Senior CM and Ally S. - CPRM
Michigan Outstanding Care Pro
Detroit
This Care Pro wishes to remain anonymous
Care Starts with Connection
The best word to describe this Care Pro is “dedicated.” She routinely shows amazing dedication to her clients. She is committed to providing the best care to her clients and is always looking for different ways to help. She is patient, considerate and understanding. She is focused on creating meaningful connections with her clients and improving their overall experience. We are so lucky to have her on our team!
— Fawn, CPRM
Missouri Outstanding Care Pro
St. Louis
Candace 'Candy' Price
Great Solutions Demand Empathy
The word that comes to mind when our team thinks of Candy is “thoughtful.” She is always thinking of ways to improve her client’s care by updating us of changes and creating more efficient ways for her client’s care team to work together. She can navigate difficult situations. Patient, attentive, caring, dedicated and engaged are just a few words that describe our wonderful Care Pro Candy!
— Fawn, CPRM
Nebraska Outstanding Care Pro
Omaha
Erum Mumtaz
Great Solutions Demand Empathy
When we think of Erum, the word “dedicated” comes to mind for our team. Erum is extremely dedicated to the clients she serves. She consistently shows up for her clients and is committed to providing them exceptional care. She is reliable and hardworking, and she’s always looking for ways to help when needed.
— Lydia B., CPRM
Texas Outstanding Care Pros
Dallas
This Care Pro wishes to remain anonymous
When You Grow, We Grow
The word “incredible” truly describes this Care Pro. She is an amazing Care Pro who you can count on. She is reliable and deeply committed to her clients. She enjoys helping when needed and consistently receives outstanding reviews from her clients. In fact, they often ask to have her back because of the incredible care she provides. Throughout all situations, this Care Pro stays collected, calm and professional.
— Mckayla, CPRM
San Antonio
Dixie Pape
Care Starts with Connection
“Adaptable” is the perfect word to describe Dixie. She is able to adapt with her clients’ changing needs. Dixie understands that a client’s needs and desires can change, and Dixie leans into that change. She is a very detail-oriented person, but she is also able to adapt if needed. We consistently receive positive feedback from her clients about her ability to change direction when needed. Being adaptable keeps Dixie on her toes, but she is able to thrive in this type of environment in order to provide the best care to her clients. — Mckayla, CPRM
Thank You!
We’re grateful for these Care Pros who share their joy and passion for this profession with the clients they serve. We hope you’ll come back next month to learn more about our September Outstanding Care Pros.
If you're interested in a career as an Honor Care Pro, you can learn more here.
